Shipping and return policies for ネオモーテル / Neo Motel

Shipping Info
Shipping Notes

: Depending on the item, we may ship several orders at once.
Please understand that we do not refund shipping fees for that.

:Also, items are generally shipped from Japan. Packages delivered for overseas may have to pay customs fees.
Return Policy
If there is damage to the outsleeve or cassette case, we will send a new one if we have a replacement item. If not, we will refund 30% of the item price.

If the damage is so severe that it is unlistenable, we will send you a new one or give you a full refund.